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Guide

HRDF-Claimable AI Chatbot TrainingTraining options and what to check before you claim

Getting your team comfortable with an AI chatbot is as important as the software. Dreamztrack offers training, and our 1-to-1 training is HRDF-claimable.

Training options

Group Training1-to-1 Training
FormatTrain your whole team together to master the AI’s automation features quicklyPersonalised guidance to set up and optimise AI for your business needs
PriceRM 900 (lifetime)RM 10,000 (one time)
HRDF—HRDF-claimable
Premium planTraining fee waived—

All prices exclude 8% tax. Trial and Standard plans include the RM 900 group training fee; on the Premium plan it is waived.

Before you claim

  • HRDF claims depend on your company’s own registration and eligibility with HRD Corp, so confirm your status with them first.
  • Ask our team for the training details you will need for your application.
  • We cannot promise approval of a claim; that decision is made by HRD Corp.

Get started

What your team learns

Training focuses on using the system day to day. Topics typically follow the features in your plan, such as:

  • Setting up your AI Salesman and teaching it with rules, scripts, PDFs and images.
  • Using AI Tagging, AI Follow Up, AI Boss Alert and AI Keyword Workflow.
  • Appointment reminders and Google Calendar AI.
  • Tracking leads and reading the 11 Key Index dashboard.
  • Managing contacts and your WhatsApp channels.

Who should attend

  • The people who answer customers on WhatsApp.
  • Sales and marketing team members who follow up leads.
  • The owner or manager who reviews results.

A checklist for the claim

  • Confirm your company is registered with HRD Corp and check your levy balance.
  • Check which grant or scheme applies, and the current rules, directly with HRD Corp.
  • Ask us for the training outline, schedule and quote for your application.
  • Keep your records (attendance, invoices) in case they are requested.

Requirements can change, so always confirm the latest steps with HRD Corp.

After training: your first 30 days

  • Week 1: load your FAQs and test the AI with real questions.
  • Week 2: go live on one number and review conversations daily.
  • Week 3: refine rules, tags and follow-ups.
  • Week 4: review results and decide whether to add channels.

Not sure which training fits your team? Book a free demo and we will explain it. Compare plans on the pricing page and see what the AI Salesman does.

FAQ

Frequently Asked Questions

Is the training HRDF-claimable?+
Our 1-to-1 Training (RM 10,000, one time) is HRDF-claimable. Eligibility depends on your company’s HRD Corp status.
How much is group training?+
Group Training is RM 900 (lifetime), and the fee is waived on the Premium plan.
Is setup complicated?+
No. Our team handles the integration and provides step-by-step guidance.
Who should attend the training?+
The people who answer customers, the sales or marketing team who follow up leads, and the owner or manager who reviews results.
Does Dreamztrack guarantee an HRDF claim will be approved?+
No. Approval is decided by HRD Corp, so please confirm your eligibility with them.